Job Opportunities
Family Self-Sufficiency Program Coordinator
Burlington Housing Authority is seeking a dedicated, enthusiastic individual that has a passion for the human services field and making a difference in the lives of the people we serve. The G.O.A.L.S. Coordinator responsible for coordinating and delivering a broad range of counseling and referral services for low-income Multifamily Housing participants in the Family Self-Sufficiency (FSS) Program. The purpose of the FSS Program is to promote the development of local strategies to coordinate the use of assistance with public and private resources to enable participating families to increase earned income, reduce or eliminate the need for welfare assistance, and make progress toward economic independence and self-sufficiency. The employee is responsible for performing a variety of professional and technical tasks in the assessment of participant needs, the coordination of support service providers, and for monitoring the provisions of program services.
Duties involve case management to participants to include personalized counseling and referral services to human service agencies and organizations. Assists participants with goal-setting and action steps planning as it relates to the FSS Contract of Participation and Individualized Training and Services Plan.
The ideal candidate must possess excellent case management, coaching, communication and multitasking skills, a positive attitude, strong work ethic, high energy and provide quality customer service. Salary negotiable commensurate with experience within the range of the grant budget. Great benefits.
Application and job description available at: Burlington Housing Authority; 133 N. Ireland St., Burlington, NC 27217 or by contacting Linda Saturno, HR/Accounting at lsaturno@burlingtonha.org. Application required along with a cover letter and resume'.
Required Knowledge, Skills and Abilities
- Thorough knowledge of pertinent HUD regulations on the FSS program and public housing management, and thorough knowledge of Agency policies and procedures.
- Thorough knowledge of accepted consultation and interviewing techniques.
- Thorough knowledge of community agencies, facilities, and services which can be utilized to aid program participants.
- Ability to meet and deal tactfully and courteously with the public.
- Computer literate in Excel spreadsheets, Word and can adapt to agency software.
- Knowledge of mathematics sufficient to perform escrow calculations.
- Ability to prepare clear, concise reports and to communicate clearly, concisely, verbally and in writing.
Minimum Education, Training and/or Experience
Bachelor's degree from an accredited college or university in psychology, sociology, social services, human services, education or closely related field or an equivalent combination of education and experience sufficient to fulfill essential position functions. Experience in case management preferred. Experience with HUD programs, low-income housing or multifamily housing is a plus.
Special Requirements
- May be required to work an unusual work schedule.
- Must work with the highest degree of confidentiality.
- Must be available for occasional overnight travel for training.
- Must pass employment drug screening & criminal background check.
- Possession of a valid State of North Carolina driver's license or ability to obtain such a license within the first six months of employment.
- Ability to be covered under the Housing Authority's vehicle insurance policy.
- Ability to be covered under the Housing Authority's fidelity bond.
Job Type: Full-time
Pay: $44,928.00 - $65,062.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Case management & home visiting: 2 years (Required)
- personalized counseling: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person